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Warranty

Award-winning car warranty cover to protect you from expensive repair bills.
As a dealership committed to excellence, we want you to be delighted with every aspect of your new car and this includes ensuring that motoring costs are kept to an absolute minimum - after all, you shouldn't have to worry about sudden mechanical or electrical failures! Whilst we have done our utmost to ensure that your vehicle is mechanically sound and any known faults have been rectified, unexpected failures can occur at any time which is why we are proud to offer a range of leading car warranty products from the Warranty Solutions Group.

These warranties not only cover more parts than any other warranty provider, you'll also get fantastic service and a huge range of other benefits complete peace of mind. If you'd like to continue the superior protection for longer, please ask your sales advisor about extending your cover.
The best cover has just got better
Tomlinsons Cars believes in treating customers fairly and ensuring that we only offer the best products for your needs. As part of our Customer Care Charter, we will help you to get the most out of your car warranty by explaining:
  • What is covered and what is not covered
  • Significant exclusions, duration and claim limit
  • Cost (where applicable)
  • How to make a claim
  • Your right to cancel
  • Complaints process
In many instances you will be able to upgrade your plan type at a very competitive price, so please ask for information. Full terms and conditions are available on request. Warranties provided by www.warrantysolutionsgroup.co.uk.
These are the average claims costs that we've paid out during 2021.
Tailgate drives units and dampers - Volvo XC60, rear windscreen wiper motor - Alfa Romeo, head gasket - Mini, flywheel - BMW 3 Series, reconditioned engine - average medium vehicle, alternator - SEAT Ibiza, wheel speed sensor - Ford S-Max, catalytic converter - Citroen CS, central locking motor- Volvo XC60, rear wheel bearings - WV Golf. Costs include VAT.
We offer three levels of cover:
Platinum
Up to 7 years and 70,000 miles
Platinum is the most advanced warranty on the market today, covering almost all mechanical, electrical and electronic parts - around 6,000 in total.
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GOLD
Up to Gold 10 years and 100,000 miles
Like Platinum, Gold also covers almost all mechanical, electrical and electronic components - again around 6,000 - but with few exclusions.
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SILVER
Vehicles of any age or mileage
Silver offers a great level of protection for the older or higher mileage vehicle covering wide range of listed parts.
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Warranty Questions
What does my car warranty cover?
With WSG, your vehicle is covered for a huge range of parts and the labour times involved to repair or replace them.

Platinum and Gold both cover around 6,000 mechanical, electrical and electronic components including many that are normally excluded by other warranty companies. Silver covers a range of listed items and is designed with the older or higher mileage vehicle in mind.

Explore the different plan types above to find out more.

What does it NOT cover?
Naturally there are some parts and faults that we just can't cover such as bodywork, trim, general maintenance and service items.

Our Platinum and Gold plans are so advanced that it's almost impossible to list every covered item, therefore you'll only find the exclusions. Anything not listed under exclusions is covered.

Silver only lists the covered items so anything not shown is specifically excluded.

What happens if my car exceeds the age and mileage parameters?
The age and mileage parameters of our standard car warranties only apply to the vehicle at the warranty start date. If you exceed these age or mileage parameters during your warranty term, don't worry - your cover simply continues for the remainder.

The exception is where you have our Platinum warranty, which includes wear & tear cover until your vehicle reaches 100,000 miles. After this, the wear & tear element ceases but the rest of your cover remains the same.

How many claims can I make?
You can make unlimited claims with each one up to your chosen claim limit, up to the current market value of your car at the time of claim. All claims include the cost of parts, labour and VAT.

How do I make a claim?
Before you have any work carried out, you must contact our claims team on 0800 060 8610 or email us at claims@warrantysolutionsgroup.co.uk. We'll need to provide an authorisation code to the garage for the repairs to be done.

The full claims process can be found here.

Note: We won't be able to pay for any repairs that are carried out without our authorisation.

What is a used car warranty?
A used car warranty is a written guarantee covering a list of mechanical, electrical and electronic parts against sudden failure. It's designed to pay for some or all of the costs involved with repairing or replacing those parts within a certain time frame.

Modern vehicles contain thousands of complex moving components. When something goes wrong, it can result in escalating repair bills. A used car warranty could save you thousands of pounds in repair costs.

Why is my warranty different to the above?
Some of our dealers offer customised products, so you may find that your cover has some differences to our standard range. If you'd like to discuss the cover you've been offered, please get in touch with us or speak to your dealer.

How do I take out a WSG warranty?
You'll need to purchase a used car from one of our approved dealerships to receive or be offered a WSG motor warranty. Please contact us to find out who your nearest dealers are.

In most cases, your plan can then be upgraded or extended around the start date, or renewed around the expiry date.

Do I need to use one of your garages?
In most cases, you'll be able to choose whether you use our car repairer network or your own garage. We work directly with hundreds of garages across the UK, which also means that we settle claims with them directly.

If you use your own, please bear in mind that we have a set labour rate so any excess labour charges over and above this will be your responsibility. The garage also may want you to settle the bill first, in which case we'll reimburse you once we've received the repair invoice and any documents requested.

Depending on the nature of the claim, your vehicle may need to be seen by a specialist. We also work directly with a number of repairers that specialise in systems such as turbos, gearboxes, engines, drive lines, ECUs and power steering.

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Contact Details

2 Walton Street,
Hull
East Yorkshire
HU3 6JP 01482350370 07498339017

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